Our Team
Gareth Chadwick
Gareth is the Managing Director and brings over 30 years of industry experience to the business. He has owned and led the business since 2002 and is responsible for overseeing day-to-day operations, as well as managing key insurer and client relationships.
With extensive experience across the industry, Gareth is known for his practical approach, strong relationship management skills, and commitment to providing clients with responsive and reliable support. He works closely with both insurers and clients to maintain long-standing partnerships and ensure the business operates efficiently and effectively.
Gareth takes great pride in leading a team focused on professionalism, service, and building lasting client relationships.
Lee Clinton
Joined: April 2017
Lee is an Associate Director and has been with the business for 20 years. He specialises in arranging insurance packages for businesses across a range of sectors, with particular expertise in Construction, Care, Fleet, Property, and Liability insurance.
Over the years, Lee has built a strong reputation across the North West for his service, integrity, and expert knowledge of the insurance market. He believes every business is unique and takes the time to truly understand each client’s individual needs by building relationships, visiting businesses, and ensuring the cover arranged is tailored and suitable for their specific requirements.
Karen Goodwin
Joined: March 2017
Karen brings over 40 years of experience within the insurance industry, having worked in the sector since 1985. Working across Compliance, Accounts, and Household Insurance, she plays a key role in supporting the smooth day-to-day running of the business and ensuring high standards are maintained across all areas of her work.
Known for her organised and dependable approach, Karen takes pride in providing efficient support to both colleagues and clients. Her extensive industry knowledge and attention to detail help ensure processes are managed accurately and professionally, contributing to the reliable service the business is known for.
Jordan Poter
Joined: October 2013
Jordan started as an apprentice before progressing through the company to become an Account Executive. With hands-on experience across a variety of roles within the business, he has developed a strong understanding of the industry and the day-to-day operations of insurance broking. He is also known within the team for his excellent technical knowledge and problem-solving abilities.
Jordan demonstrates a proactive and client-focused approach to insurance broking, building strong relationships through clear communication, responsiveness, and attention to detail. He takes ownership of client accounts from renewal through to mid-term adjustments and claims support, ensuring risks are fully understood and market opportunities carefully explored. Working closely with insurers and colleagues, Jordan is committed to delivering effective solutions while maintaining high standards of compliance, organisation, and service delivery.
Andrew Hall
Joined: September 2017
Andy brings over 42 years of experience within the insurance industry. Working as an Account Handler, he specialises in mid to large commercial risks, using his extensive knowledge and experience to support clients with tailored insurance solutions and dependable service.
With decades of industry experience, Andy is known for his practical approach and strong understanding of commercial insurance. He enjoys working as part of a team and takes pride in supporting both colleagues and clients, helping to ensure a professional and efficient service at all times.
Jen Barton
Joined: March 2024
Jen brings valuable experience from both insurance brokers and an insurance company. Working as an Account Handler, she is responsible for managing new business enquiries and the day-to-day administration of policies, ensuring clients receive efficient and responsive support.
Jen works closely with Lee to provide a high level of service to clients and to ensure policies are handled accurately and professionally. Known for her organised and bubbly personality, she takes pride in building positive relationships and delivering friendly, reliable support at every stage of the client journey.
Charlotte Chadwick
Joined: November 2024
Charlotte joined the business in November 2024 and has successfully completed her apprenticeship and achieved her Cert CII qualification.
She is a valued member of the team, supporting clients with their insurance needs and assisting with day-to-day administration. Charlotte enjoys developing her knowledge of the industry and takes a keen interest in expanding her skills and experience.
She is organised, approachable, and committed to providing a high standard of service to both clients and colleagues. Having completed her qualification, Charlotte is looking forward to continuing to develop her career within the insurance industry.